Docdata media is a full service media production and distribution company for music, entertainment and information sectors. Offering a single source service enables customers to respond and adapt quickly to their market opportunities. docdata media's service is fast, flexible and reliable, and despite its enormous capacity for producing CDs and DVDs, attention to detail and a personal service are both core values. Regardless of order size every step in the production process is monitored closely 24-hours a day to ensure your order is delivered on time, every time, and in accordance with any agreed criteria. docdata media specialises in the following areas:
E-tail / retail solution
Retailers, planning to take the plunge into e-tail, find in docdata the ideal partner to support them during the whole process. By offering a combination of webshop, online payment systems and fulfilment, docdata provides a total solution with all mentioned elements perfectly matched and synchronised. In addition, the consumer database can be linked to the database of the webshop, enabling extra services towards customers, such as specific loyalty programs and many more.
From a logistic point of view, docdata fulfilment simply is an extra physical outlet, receiving stock from the retailer's central warehouse. At docdata fulfilment, items are picked on consumer level, then packaged and shipped out. If required, items can be gift wrapped and item and invoice can subsequently be sent to different addresses. The consumer is updated about the status of his/her order and a track & trace number is provided once the order has been shipped.
The combined forces of a retailer and docdata can substantially increase sales: the convenience of shopping online, the extra services and reliable deliveries lead to customers revisiting the shop en repeatedly purchase items online as well as in the physical store.
Docdata has established herself as a key player in the success of a retailer's online strategy.
Key logistic services are:
- Consultancy and Project Management
- Data services (data entry, response handling, invoicing)
- Fulfilment (*) and Value Added Services (**)
- Storage and Inventory Management
- Return Handling, Refurbishing and Reconditioning
- Carrier Management and Tracking&Tracing
- Extensive real time and online Reporting
(*) Handling of various goods, such as apparel, jewellery, media products, electronics, etc.
(**) Docdata supports a variety of value-added services including, amongst others, kitting and bundling, gift-wrapping, branded packaging, (re)labelling, promotional inserts.
We are the secret behind the success of your webshop!
